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Breville Warranty & Repair Policy

All Breville® products have at least a one-year product warranty or repair guarantee (for household use) or 3 months commercial use, valid from the date of purchase. 

During this warranty / repair guarantee period, Breville Philippines will repair or replace any defective part at no fee. Breville reserves the right to make minor adjustments instead of replacing the product or accessory. Packaging, instructions, recipes etc. will not be replaced unless faulty. 

Should your Breville® product has a defect in product material or workmanship within the Warranty or Repair Guarantee period, Breville® Philippines, under its exclusive distributor, IAJ Wellness Corporation, will arrange to have your original product returned to us, have it evaluated, and either deliver back an identical or comparable replacement to you or repair and replace defective parts and/or accessories. This warranty / guarantee period does not cover the cost of transporting the unit to and from the customer nor to and from the service center.

Warranty and Repair Guarantee duration varies per product so please consult the individual warranty and or repair guarantee cards that came with the package for complete terms and conditions. You may also refer from the list below.

ProductWarranty / Repair Guarantee (Household Use)Warranty / Repair Guarantee (Commercial Use)
Breville Barista Express12 months Repair Guarantee3 months Repair Guarantee
Breville Barista Express Cranberry12 months Repair Guarantee3 months Repair Guarantee
Breville Bambino Plus12 months Repair Guarantee3 months Repair Guarantee
Breville Dual Boiler12 months Repair Guarantee3 months Repair Guarantee
Breville Smart Grinder Pro12 months Repair Guarantee3 months Repair Guarantee
Breville Precision Brewer Thermal12 months Repair Guarantee3 months Repair Guarantee
Breville Compact Kettle12 months Repair Guarantee3 months Repair Guarantee
Breville Bakery Boss2 years Motor Warranty6 months Motor Warranty
Breville Smart Oven Pro12 months Warranty3 months Warranty
Breville Smart Oven Air Fryer12 months Warranty3 months Warranty
Breville Juice Fountain Max5 years Motor Warranty1 year & 3 months Motor Warranty
Breville Kinetix Twist12 months Motor Warranty3 months Motor Warranty
Breville Fresh & Furious2 years Motor Warranty6 months Motor Warranty
Breville Kinetix Pro3 years Motor Warranty12 months Motor Warranty


Please note that warranty may be considered void due to the following circumstances:

  • Unauthorized modification/alteration
  • Defects or damage from improper and unauthorized operation or installation against what was prescribed in the product’s manual
  • Damage by natural calamities
  • Unauthorized repair/replacement of accessories/attachment.

 

For after-sales concerns, you may opt to do any of the following: 

  1. Visit our Service Centers near your location:

    • Metro Manila Service Center
      Address: 1081 EDSA Balintawak, Quezon City
      Landline: 8-362-3898 local 810
      Mobile: 0935-862-6248 / 0967-690-3331 / 0969-015-6311

    • Metro Cebu
      Address: Unit-1G, Square One Bldg., 232 Lopez Jaena St., Tipolo Mandaue City.
      Mobile: 09462982713

    • Metro Davao
      Address: Door #5 Lot 2-778 JPCG Bldg. Mt. Mayon St. Poblacion Brgy. 7-A. Davao City
      Mobile: 09254963542

  2. Send us a message via:

    Social Media
    Email

 

Please retain your warranty card and the original receipt as proof of purchase for your warranty/repair guarantee to valid and for faster transaction.

 

These documents must be presented in the event of making a claim under the terms of your product’s warranty/repair guarantee.
We encourage you to also register your products online through this link.

 

Thank you and we look forward to your continued support!